# Adyen: INTERSOLVE is experiencing higher error rates

> INTERSOLVE transactions through Payment methods and issuers have higher error rates. Adyen identified the problem outside the Adyen platform. The issue started at 09:00 CET.

- Provider: [Adyen](https://outages.live/adyen.md)
- Type: Incident
- State: identified
- Worst impact: Operational
- Started: 2026-11-02 11:20 UTC
- Components: Payment methods and issuers
- Official update: https://status.adyen.com

## Updates from Adyen

### identified, 2026-11-02 11:21 UTC

We have identified an issue outside of our platform resulting in higher error rates for transactions processed through INTERSOLVE with pluxee starting at 09:00 CET.