# Adyen: MB WAY and Multibanco are experiencing offer conversion issues

> Adyen reports that MB WAY and Multibanco offer conversion does not work. The affected component is Payment methods and issuers. Adyen resolved the incident after 82 minutes.

- Provider: [Adyen](https://outages.live/adyen.md)
- Type: Incident
- State: Resolved
- Worst impact: Operational
- Started: 2026-11-02 13:56 UTC
- Resolved: 2026-11-02 15:18 UTC (lasted 1 h 22 min)
- Components: Payment methods and issuers
- Official update: https://status.adyen.com

## Updates from Adyen

### resolved, 2026-11-02 15:18 UTC

No text.

### identified, 2026-11-02 13:57 UTC

We have been informed of issues with MB WAY and Multibanco starting at 13:40 CET. This may cause offers to remain open until cancelled. Merchants may also experience an increase in refusal rates once the offers expire. We are in contact with MB WAY and Multibanco and we will provide an update as soon as it becomes available.