# Adyen: GCash Philippines is experiencing offer conversion issues

> GCash Philippines offer conversion does not work for Payment methods and issuers. Adyen identified the problem. The offers can stay open until a user cancels them. Adyen reported no payment errors.

- Provider: [Adyen](https://outages.live/adyen.md)
- Type: Incident
- State: identified
- Worst impact: Operational
- Started: 2026-11-11 21:37 UTC
- Components: Payment methods and issuers
- Official update: https://status.adyen.com

## Updates from Adyen

### identified, 2026-11-11 21:39 UTC

We have been informed of issues with GCash Philippines starting at 19:40 CET. This may cause offers to remain open until cancelled. No payment errors are expected as the request is never sent to Adyen. We will contact GCash Philippines and we will provide an update as soon as it becomes available.