# Ably: eu-west-1 NLB issues

> Ably reports connection errors in the Europe (Ireland) region, which affects Ably Pub/Sub in Europe (Ireland). Ably routed new traffic to other regions during the incident. The incident is resolved and lasted about 18 minutes.

- Provider: [Ably](https://outages.live/ably.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-11-03 22:40 UTC
- Resolved: 2026-11-03 22:57 UTC (lasted 18 min)
- Components: Europe (Ireland), Ably Pub/Sub - Europe (Ireland)
- Official update: https://stspg.io/sn0lzxnmm7z9

## Updates from Ably

### resolved, 2026-11-03 22:57 UTC

Traffic is once again flowing to the region as normal, we are continuing to monitor.

### monitoring, 2026-11-03 22:42 UTC

From 21:55 UTC we have been seeing a 2% rate of connection errors in the eu-west-1 region, which looks similar to the loadbalancer issue last week. We are routing new traffic away from that region towards other regions (which will mostly land at eu-central-1, the next nearest region).
