# Is New Relic down?

> New Relic is operational. Checked 2026-11-02 02:06 UTC.

- Official status page: https://status.newrelic.com
- Web page: https://outages.live/newrelic
- JSON: https://outages.live/api/v1/providers/newrelic
- RSS: https://outages.live/feed.xml?providers=newrelic

## Active incidents

New Relic reports no active incident. Status pages can lag the start of a problem by a few minutes.

## Last 90 days

5 incidents on 3 of the last 90 days.

- [New Relic: Next-Gen Entity Platform Issues](https://outages.live/outages/newrelic-mawuzs04a9.md): Resolved, started 2026-10-28 09:35 UTC, lasted 7 min. Between 08:35 and 09:42 UTC on October 28th, we experienced an issue in the JP region affecting the Next Gen Entity Platform (NGEP) where some customers may have been unable to view or manage entities. The issue is now resolved and the service is operating normally.
- [New Relic: Data Irregularities for US region](https://outages.live/outages/newrelic-1p43q6wk1xv.md): Resolved, started 2026-09-25 19:57 UTC, lasted 2 h 36 min. Between 19:24 UTC and 22:04 UTC, a subset of customers in the US region may have experienced delayed data in queries, charts, and dashboards as well as delayed, missing or suppressed alert notifications for related data. We have investigated and resolved this service interruptio…
- [New Relic: New Relic UI errors](https://outages.live/outages/newrelic-tpm9z8b4a.md): Resolved, started 2026-09-25 03:56 UTC, lasted 1 min. Between 01:10 UTC and 03:33 UTC on September 25th, some customers in the US, EU, and JP regions may have experienced intermittent UI errors while navigating the New Relic UI. Data ingest and alert notifications were not impacted. We have resolved this issue and impacted services…
- [New Relic: Salesforce Service Disruption](https://outages.live/outages/newrelic-29o8io3azel.md): Resolved, started 2026-09-16 10:08 UTC, lasted 5 h 32 min. All in-app services have returned to normal operations. Please reach out to New Relic support for assistance with any issues.
- [New Relic: Data Irregularities for EU Region](https://outages.live/outages/newrelic-1jmlpn0683x.md): Resolved, started 2026-09-16 00:14 UTC, lasted 1 min. Between 23:06 UTC and 23:16 UTC, some customers in the EU region may have experienced errors when sending metric timeslice data to New Relic, issues in viewing metric timeslice data in real time, and delayed or missing alert notifications related to real time data. Impacted data…