# Is Loom down? > Loom is operational. Checked 2026-11-02 02:06 UTC. - Official status page: https://www.loomstatus.com - Web page: https://outages.live/loom - JSON: https://outages.live/api/v1/providers/loom - RSS: https://outages.live/feed.xml?providers=loom ## Active incidents - [Loom: Some Loom users experiencing no audio when viewing recordings](https://outages.live/outages/loom-2b2nsb0bdd9.md): Partial outage, started 2025-11-19 22:32 UTC. Loom reports that some users cannot hear audio when they view recordings. The components affected are Recording, Viewing, Authentication, and Loom AI. Loom says the incident is resolved and the fix rollout is complete. - [Loom: Loom performance degraded](https://outages.live/outages/loom-1fem7zhgaeh.md): Partial outage, started 2025-10-27 22:00 UTC. Loom reported degraded performance for Recording, Viewing, Authentication, and Loom AI. Loom says the incident is resolved after about 9 hours and 45 minutes. Loom also says some videos recorded during the incident stayed in an uploading state and are not recoverable. - [Loom: Issue with Loom Meeting Recordings in Zoom](https://outages.live/outages/loom-1ycmgxfln8f.md): Partial outage, started 2025-09-12 20:43 UTC. Loom Meeting Recordings in Zoom did not work. The issue affected the Recording component. Loom reports that the issue is resolved and the service operates normally. - [Loom: Loom Intermittent Issues](https://outages.live/outages/loom-1m3k9u250i9.md): Partial outage, started 2025-08-15 19:35 UTC. Loom had intermittent problems with Recording, Viewing, Authentication, and Loom AI. The provider reports that the issue is resolved and the service operates normally. The provider states that the degraded functionality lasted about one hour. - [Loom: Multiple Atlassian services are experiencing issues](https://outages.live/outages/loom-246fls4qmuf.md): Degraded performance, started 2026-05-08 03:00 UTC. Loom reports that Recording, Viewing, Authentication, and Loom AI had degraded performance for some customers who use Atlassian products. Loom states that the issue is resolved and that the service operates normally for all affected customers. Loom did not give the duration. - [Loom: Degraded performance of Loom app](https://outages.live/outages/loom-1h893m1033i.md): Degraded performance, started 2026-04-29 07:00 UTC. Loom reports degraded performance in Recording, Viewing, Authentication, and Loom AI. Loom identified the root cause and resolved the issue. The affected services operate normally again. - [Loom: Confluence, Jira Mobile and Forge users may experience authentication issues](https://outages.live/outages/loom-1i3d8tx6mo7.md): Degraded performance, started 2026-02-03 10:19 UTC. Loom reports that authentication issues affected Recording, Viewing, Authentication, and Loom AI. Loom states that the root cause was identified and the issue is resolved. The impacted services operate normally now. Loom continues to monitor the services. - [Loom: Atlassian Cloud Services impacted](https://outages.live/outages/loom-1wp1ww6qn60.md): Notice, started 2025-10-20 07:56 UTC. Loom reports that Recording, Viewing, Authentication, and Loom AI do not work. Loom reports that the incident is resolved. - [Loom: Issues with Recording on Loom Chrome Extension](https://outages.live/outages/loom-fzv68zib6k.md): Notice, started 2025-09-08 21:46 UTC. Loom reports that recording did not work for some customers who use the Loom Chrome Extension. The issue is resolved. It lasted from 5:20AM to 3:45PM UTC on November 1, 2026. Videos recorded during this time may appear in the library but are not playable, and Loom cannot recover… - [Loom: Customers unable to checkout with loom monthly plans](https://outages.live/outages/loom-1z55aai5qmv.md): Notice, started 2025-04-14 19:07 UTC. Loom customers could not check out with Loom monthly plans. Loom reports that this issue is resolved and that customers can check out as expected. The provider did not give a resolved time. ## Last 90 days 10 incidents on 90 of the last 90 days. No resolved incident in the last 90 days.