# Is Elastic Cloud down? > Elastic Cloud is partial outage. Elastic Cloud reports: Partial System Outage. Checked 2026-11-02 02:06 UTC. - Official status page: https://status.elastic.co - Web page: https://outages.live/elastic - JSON: https://outages.live/api/v1/providers/elastic - RSS: https://outages.live/feed.xml?providers=elastic ## Active incidents - [Elastic Cloud: Connectivity disruption for AWS Bahrain (me-south-1)](https://outages.live/outages/elastic-1mkc2p1022m.md): Partial outage, started 2026-03-02 06:23 UTC. Elastic Cloud reports a connectivity disruption in AWS Bahrain (me-south-1). Elasticsearch, Kibana, APM, snapshot storage, deployment orchestration, and AWS infrastructure health are affected in that region. Elastic Cloud identified the issue and removed the region from new depl… ## Affected components - AWS Bahrain (me-south-1): AWS EC2 Health: me-south-1: Major outage - AWS Bahrain (me-south-1): Snapshot Storage Infrastructure (S3): me-south-1: Major outage - AWS Bahrain (me-south-1): Deployment orchestration (Create/Edit/Restart/Delete): AWS me-south-1: Major outage - AWS Bahrain (me-south-1): APM connectivity: AWS me-south-1: Major outage - AWS Bahrain (me-south-1): AWS Infrastructure health: me-south-1: Major outage - AWS Bahrain (me-south-1): Elasticsearch connectivity: AWS me-south-1: Major outage - AWS Bahrain (me-south-1): Kibana connectivity: AWS me-south-1: Major outage ## Last 90 days 24 incidents on 90 of the last 90 days. - [Elastic Cloud: Elastic Support Portal is unavailable](https://outages.live/outages/elastic-2fedzw0hyt1.md): Resolved, started 2026-10-23 04:04 UTC, lasted 2 h 29 min. The upstream provider has completed its fix, and access to the Elastic Support portal has been restored. Customers can authenticate to the support portal again. We are considering this issue resolved and will be providing no further updates. If you continue to have issues, pleas… - [Elastic Cloud: 403 error when trying to access Autoops in newly created serverless projects](https://outages.live/outages/elastic-2csb6n4zdd3.md): Resolved, started 2026-10-22 11:19 UTC, lasted 9 h 31 min. We resolved the issue affecting AutoOps at 12:30 UTC. Elastic Cloud Hosted and Elastic Cloud Serverless: Customers who created a new account in the AWS us-east-1 region since approximately 00:30 UTC on October 22, 2026 were unable to access AutoOps and may have seen an error (HT… - [Elastic Cloud: Elastic Cloud scaling issues in Azure](https://outages.live/outages/elastic-19uccffc0xb.md): Resolved, started 2026-10-20 20:07 UTC, lasted 6 h 57 min. Engineers have mitigated an issue affecting the ability to scale existing Elastic Cloud Hosted deployments and Serverless projects in Azure. Scaling is working as expected. - [Elastic Cloud: Degraded availability for some Elastic Cloud Hosted and Serverless deployments in GCP europe-west2 (London)](https://outages.live/outages/elastic-v49wiri14f.md): Resolved, started 2026-10-20 06:51 UTC, lasted 15 h 3 min. The infrastructure incident at our cloud provider affecting availability zone europe-west2-b in the GCP europe-west2 (London) region has been resolved. Engineering has completed recovery of infrastructure running in the affected availability zone. Elastic Cloud Hosted: Customers… - [Elastic Cloud: Delayed or Unavailable project operation in GCP us-central1](https://outages.live/outages/elastic-1i6jdcpiv58.md): Resolved, started 2026-10-08 16:42 UTC, lasted 8 h 12 min. The upstream cloud storage issue affecting some Elastic Cloud Serverless projects in the GCP us-central1 region has been resolved. Project operations have returned to normal, and we are no longer seeing affected projects in a red health state. - [Elastic Cloud: Delayed Serverless Metrics in Azure UAE North region](https://outages.live/outages/elastic-26fm6u8xbdd.md): Resolved, started 2026-10-06 14:04 UTC, lasted 3 h 50 min. The issue affecting metric availability for Serverless projects in Azure UAE North has been resolved. Delayed “Usage and performance” metrics are now recovering, and queued usage records are being processed. No data loss is expected. - [Elastic Cloud: Degraded Performance: Cloud Provisioning Delays](https://outages.live/outages/elastic-2ylsnd6eey.md): Resolved, started 2026-09-23 14:04 UTC, lasted 1 h 59 min. This issue has been resolved. - [Elastic Cloud: AutoOps node metrics temporarily unavailable in some regions](https://outages.live/outages/elastic-czx34pg0kh.md): Resolved, started 2026-09-17 15:50 UTC, lasted 41 min. The issue causing missing node-level metrics (CPU, memory, disk, thread pools) for recent time ranges in a subset of AutoOps regions has been fully resolved. Cluster health, shard, and deployment data were unaffected throughout, and no data was lost. - [Elastic Cloud: Elastic Support Portal unavailable](https://outages.live/outages/elastic-224ypg4d3gk.md): Resolved, started 2026-09-16 13:17 UTC, lasted 2 h 21 min. The Elastic Support Portal remains available and steady - at this time, we are considering this incident resolved. - [Elastic Cloud: Delayed Metrics in Cloud Console - GCP us-east4](https://outages.live/outages/elastic-bd4dtl4dff.md): Resolved, started 2026-09-12 23:21 UTC, lasted 8 h 24 min. The metrics ingestion delay in GCP us-east4 has been fully resolved. All queued data has been processed and metrics are now showing in the console in real time. - [Elastic Cloud: Kibana access restored for UI-assigned Organization Owners on Hosted deployments](https://outages.live/outages/elastic-s8eo3wro1d.md): Resolved, started 2026-09-10 01:30 UTC, lasted 21 h. This incident has been resolved. - [Elastic Cloud: Elastic Agent enrollment/check-in failures on 9.5.3 (and 9.4.6) with Fleet remote Elasticsearch output](https://outages.live/outages/elastic-glcufwxa8z.md): Resolved, started 2026-09-09 20:44 UTC, lasted 8 days. We have confirmed that Elastic Agents are no longer experiencing enrollment failures related to this issue. Corrected Fleet Server releases (9.5.4 / 9.4.6) have been available on Elastic Cloud Hosted and Elastic Cloud Enterprise stack packs since September 10, 2026, and all know… - [Elastic Cloud: Elevated Error Rates for Specific Models Impacting Elastic Inference Service in EU Regions](https://outages.live/outages/elastic-1wrs9ygonir.md): Resolved, started 2026-09-02 00:04 UTC, lasted 1 min. From 21:50 to 23:42 UTC, we encountered elevated error rates for Anthropic Claude Haiku 4.5, OpenAI GPT-5.6, and Google Gemini 2.5 Flash with the Elastic Inference Service in EU regions. This issue has now been resolved. - [Elastic Cloud: Issue impacting services running in GCP us-central1](https://outages.live/outages/elastic-1whzha59ylf.md): Resolved, started 2026-09-01 15:18 UTC, lasted 4 h 48 min. This issue has been resolved. - [Elastic Cloud: Replication bug causing slow recoveries](https://outages.live/outages/elastic-9ahxwqrb2d.md): Resolved, started 2026-09-01 08:16 UTC, lasted 30 days. This issue was resolved in the 9.5.3 release of Elasticsearch. Customers running versions 9.5.0, 9.5.1, or 9.5.2 of Elasticsearch are advised to update to a newer version as soon as possible. - [Elastic Cloud: [RESOLVED - 2026-08-26] APM endpoints for serverless projects not available](https://outages.live/outages/elastic-t178dslh6q.md): Resolved, started 2026-08-27 17:11 UTC, lasted 1 h 22 min. This is now resolved - [Elastic Cloud: Elevated Error Rates Affecting Managed OTLP](https://outages.live/outages/elastic-1974y3znqfo.md): Resolved, started 2026-08-20 20:22 UTC, lasted 1 h 51 min. This incident has been resolved. The root cause has been identified and addressed. Customer workloads were not impacted during this incident. - [Elastic Cloud: Issue when creating Serverless projects in Azure eastus region](https://outages.live/outages/elastic-74lay5w0ig.md): Resolved, started 2026-08-20 12:48 UTC, lasted 3 h 35 min. Azure's storage component issues in the eastus region have been resolved. Consequently, Serverless project creation times have returned to normal and are functioning as expected. - [Elastic Cloud: Elasticsearch 9.5.1: false-positive matches in certain boolean queries](https://outages.live/outages/elastic-rx2dt7xmnu.md): Resolved, started 2026-08-14 09:22 UTC, lasted 6 days. Elasticsearch 9.5.2 has been released and contains the fix for this issue. Customers running 9.5.0 or 9.5.1 should upgrade to 9.5.2. At this time we are considering this issue resolved and will be providing no further updates. - [Elastic Cloud: Increased error rates for microsoft-multilingual-e5-large](https://outages.live/outages/elastic-1mc35bibzud.md): Resolved, started 2026-08-13 08:32 UTC, lasted 4 days. The microsoft-multilingual-e5-large model has been retired from the Elastic Inference Service. Requests to this model now return an error. Customers who wish to use this model with Elastic cloud must create a custom inference endpoint using their own API key. See our inference d… - [Elastic Cloud: Serverless project creation delayed or failing](https://outages.live/outages/elastic-w0ubdum9dx.md): Resolved, started 2026-08-13 03:57 UTC, lasted 4 h 43 min. We've resolved the issue affecting Serverless project creation and modifications. All systems are now operating normally. - [Elastic Cloud: GCP asia-south1 high latency](https://outages.live/outages/elastic-1yt1l79d29w.md): Resolved, started 2026-08-06 17:41 UTC, lasted 1 min. On 2026-08-06 between 0900 - 1200 UTC, customers in GCP asia-south1 may have experienced high latency when communicating with their Elasticsearch deployments during this window. The cause has been identified and mitigated. - [Elastic Cloud: Elasticsearch 9.5.0 contains a query-correctness defect](https://outages.live/outages/elastic-1izij86hv01.md): Resolved, started 2026-08-05 22:59 UTC, lasted 6 days. Elasticsearch 9.5.1 has been released and contains the fix for this issue. Customers running 9.5.0 should upgrade to 9.5.1. At this time we are considering this issue resolved and will be providing no further updates.